Delivery
Once you have chosen your favourites and placed your order, we will prepare your package and send it as soon as possible, so there’s no delay to your enjoyment.
All orders received by noon, Monday to Friday, will be packed and dispatched the same day. Orders are processed for delivery on working days only, Monday through Friday, excluding bank holidays. Any orders received after noon on Friday will be delivered by the following Tuesday.
All orders require a signature upon delivery. If you are not in, our delivery company will leave a telephone number so you can make alternative arrangements. To ensure secure and undamaged delivery, we are not permitted to leave your package 'hidden' at the address. Because a signature is required, we are unable to deliver to BFPO or PO boxes.
We will take all reasonable care to deliver to the address given. However, we will not be liable for non-delivery or misdelivery due to incorrect data entry.
All orders received by 12 noon, Monday to Friday, will be dispatched the same day. Orders are processed for delivery on working days only (Monday through Friday, excluding Bank Holidays).
Orders received after 12 noon on Friday will be delivered no earlier than the following Tuesday. All orders require a signature upon delivery. If you are not there to sign for your order, our delivery company will leave a telephone number for you to call to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.
We will take all reasonable care to deliver to the address given however, we will not be liable for non-delivery or misdelivery as a result of incorrect data entry.
We regret we are unable to deliver to BFPO or PO boxes as a signature is required on delivery.
International Deliveries
We are currently unable to ship nail polish outside of the UK.
When placing an order with us for International delivery, please be aware of the costs that will follow in addition to our price, which includes VAT, and our delivery charge.
Please consider the following charges:
- Our product price
- Our shipping charge
- Country of delivery import duty
- Country of delivery tax
To comply with foreign regulatory requirements or laws, you will need to pay import duties and any additional taxes or expenses incurred.
Import Duty
As the UK is no longer part of the EU, all purchases made outside the UK are subject to import duties.
Additional Taxes
These are calculated by the country receiving the goods. You will be contacted to pay this cost before delivery can take place. Should you choose not to pay, the delivery company will calculate and advise us on the cost of returning your package to us. This return charge will be deducted from your refund. Unfortunately, we cannot cancel your order and refund the delivery charges as shipping costs will have already been processed.
Please note that we have no control over import duty or tax and cannot predict their amount. These additional charges are standard for all delivery companies when shipping from the UK to international destinations and therefore cannot be avoided.
Contact your local customs office or taxation authority if you require further information before placing your order.
UNITED KINGDOM
UK STANDARD DELIVERY (2-4 WORKING DAYS) £5.00
*Includes Scottish Highlands and Scottish Islands
EUROPEAN UNION INC. UK ISLANDS
STANDARD DELIVERY (5-7 WORKING DAYS) £25.00
*Albania, Austria, Belgium, Bulgaria, Channel Islands, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Turkey and Ukraine.
AMERICAS
STANDARD DELIVERY (5-7 WORKING DAYS) £45.00
*Argentina, Bahamas, Barbados, Brazil, Cayman Islands, Chile, Colombia, Dominican Republic, Grenada, Mexico, Panama, Puerto Rico, St Kitts & Nevis, St Lucia, St Vincent, Grenadines, Trinidad, Tobago, Venezuela and Virgin Islands.
ASIA PACIFIC
STANDARD DELIVERY (5-7 WORKING DAYS) £45.00
*Australia, Bahrain, Hong Kong, India, Japan, Malaysia, New Zealand, Nepal, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand and Vietnam.
MIDDLE EAST
STANDARD DELIVERY (5-7 WORKING DAYS) £45.00
*Afghanistan, Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, UAE and Yemen.
AFRICA
STANDARD DELIVERY (5-7 WORKING DAYS) £45.00
*Cape Verde, Egypt, Nigeria and South Africa.
OTHER
STANDARD DELIVERY (5-7 WORKING DAYS) £25.00
*Norway and Switzerland.